Privacy Policy

 

SUN & SAND Privacy Policy

Last updated: January 25, 2025

This Privacy Policy describes how Sol y Arena España (hereinafter, the "Site", "we" or "our") collects, uses, and protects your personal information when you visit or use our services, make a purchase on solyarena-es.com (hereinafter, the "Site") or communicate with us in any other way (collectively referred to as the "Services").

The terms "you" and "your" refer to the user of the Services, whether a customer, visitor, or any person whose data we have collected.

By using our Services, you agree to the processing of your personal data in accordance with this policy. If you do not agree, we recommend that you do not use the Site.

 Changes to the Privacy Policy

We may update this policy at any time for legal, technical, or operational reasons.

We will post any changes on the Site and update the “Last updated” date. We recommend reviewing it periodically.

 Collection of Personal Data

We collect personal information in different ways depending on your interaction with us:

Information provided directly by you:

  • First and last name
  • Shipping and billing address
  • Email
  • Phone number
  • Payment information (securely processed by third parties)
  • Account data (username, password)
  • Information provided when contacting customer support

Automatically collected information:

  • IP address
  • Browser and device type
  • Browsing data
  • Interactions with the Site

This data is collected using cookies and similar technologies.

 Purpose of Data Processing

We use your information to:

  • Process orders and manage shipments
  • Manage payments and billing
  • Provide customer support
  • Send commercial communications (if you have given your consent)
  • Improve the user experience
  • Detect and prevent fraud

 Use of Cookies

We use cookies to:

  • Ensure the proper functioning of the Site
  • Analyze user behavior
  • Personalize the experience

You can configure your browser to reject cookies, although this may affect certain functionalities.

 Data Sharing

We may share your information with:

  • Logistics and shipping providers
  • Payment platforms
  • Marketing and analytics tools
  • Legal authorities when required

All third parties comply with applicable data protection regulations.

 Third-Party Sites

Our Site may contain links to external sites. We are not responsible for their privacy policies, so we recommend reviewing them.

 Data Security

We implement technical and organizational measures to protect your personal information.

However, no system is completely secure, so we cannot guarantee absolute security.

 User Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify incorrect data
  • Request the deletion of your data
  • Limit or object to processing
  • Request the portability of your data
  • Withdraw your consent at any time

To exercise these rights, you can contact us at:

support@solyarena-store.com

 Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described or to comply with legal obligations.

 Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can write to us at:

support@solyarena-store.com