Shipping Policy
SUN & SAND
Last updated: January 25, 2025
At Sol y Arena España (hereinafter, "we" or "our"), we strive to make your shopping experience as convenient, clear, and efficient as possible. Below, you will find details of our shipping policy.
Free Shipping
We offer free shipping on all orders within Spain. Each order is carefully prepared and managed to ensure it arrives in optimal condition.
During high-demand seasons, such as special promotions or holidays, preparation times may be slightly extended.
Orders with Gifts
Orders over €150 include a special gift.
Please note that gifts:
- Are subject to stock availability
- May vary depending on the current campaign or promotion
Processing Time
Processing time is 24 to 48 hours from payment confirmation.
- We do not ship on weekends or national holidays in Spain
- Once the order is processed, it cannot be canceled
If you need to modify shipping details, please contact us as soon as possible.
Delivery Time
Once shipped, the estimated delivery time is:
7 to 15 business days
These times may vary slightly due to external factors (logistics, high demand, transport conditions, etc.), but we always work to ensure your order arrives safely and as quickly as possible.
Order Tracking
Once your order has been shipped, you will receive a tracking number so you can monitor its status in real time.
Shipping Costs
- Standard shipping: Free throughout Spain
- Urgent or special shipments: may incur additional costs (informed at checkout)
Contact
If you have any questions or need assistance, you can write to us at:
We'll be happy to help you 😊